Privacy Policy

1. Who We Are

Crews For Roofs, Inc ("Crews For Roofs," "we," "us," or "our") is a roofing contractor delivering commercial, multifamily, industrial, and luxury residential roofing solutions. Our office is located at 6160 Warren Parkway, Suite 100, Frisco, TX 75034.

This policy applies to www.crewsforroofs.com and to the information we collect when you contact us by phone, email, text message, or through a project inquiry.

2. Information We Collect

Information you give us

• Contact details — name, company or property name, email address, phone number, and mailing or project address.
• Project information — building type, roof condition, square footage, photographs, timeline, budget range, and any documents you send us, such as plans, prior reports, or insurance correspondence.
• Communications — the content of emails, text messages, form submissions, and notes from phone conversations or site visits.

Information collected automatically

• Device and usage data — IP address, browser type, operating system, referring page, pages viewed, and time spent on the site.
• Cookies and similar technologies — small files stored by your browser that keep the site working properly and help us understand how visitors use it. See Section 6.

Information from other sources

We may receive information about a project from property managers, general contractors, building owners, insurance adjusters, or manufacturers when they involve us in a project or claim.

3. How We Use Your Information

• Respond to inquiries and schedule discovery conversations and on-site evaluations.
• Prepare assessments, proposals, scopes of work, and schedules.
• Perform, manage, document, and close out roofing projects.
• Coordinate with manufacturers on system specifications and warranty registration.
• Support insurance claims when you ask us to, including providing reports and photographs.
• Send project updates, invoices, and service reminders.
• Improve our website, services, and communications.
• Meet legal, tax, insurance, licensing, and safety obligations.

4. Calls, Text Messages, and Email

5. How We Share Information

We do not sell your personal information. We share it only in these situations:

• Service providers — companies that host our website, deliver email, manage our CRM, process payments, or provide similar support, and that are only permitted to use the information to perform those services for us.
• Project partners — manufacturers, suppliers, subcontractors, engineers, and inspectors, limited to what each needs to complete or warranty the work.
• Insurance carriers and adjusters — when you ask us to support a claim on your property.
• Legal and safety — when required by law, subpoena, or regulation, or to establish, exercise, or defend legal claims.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

6. Cookies and Analytics

Our site uses cookies that are necessary for it to function, and may use analytics cookies that help us see which pages people visit and how they arrived. Analytics providers may collect information about your visit under their own privacy policies.

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site work. Some browsers offer a "Do Not Track" signal; because there is no common industry standard for responding to it, our site does not currently respond to those signals.

7. How Long We Keep Information

We keep project records, contracts, photographs, and related communications for as long as needed to perform the work and support warranties, and afterward for the periods required by our insurance, tax, and legal obligations. Inquiry information that does not lead to a project is kept for a reasonable period and then deleted or archived.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information such as financial account numbers by unencrypted email.

9. Your Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion, obtain a portable copy, or opt out of certain processing. Texas residents have these rights under the Texas Data Privacy and Security Act.

To make a request, contact us using the details in Section 13. We will verify your identity before responding and will reply within the timeframe required by applicable law. You will not be discriminated against for exercising these rights, and you may appeal a decision by replying to our response.

10. Children's Privacy

Our website and services are directed to businesses and property owners, not to children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with information, contact us and we will delete it.

11. Third-Party Websites

Our site links to third-party platforms such as LinkedIn, TikTok, YouTube, and Google Maps. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

12. Changes to This Policy

We may update this policy as our practices or the law change. The revised version will be posted here with a new "Last updated" date. Material changes will be highlighted on this page.

13. Contact Us